Here is a quick summary of all the important bits about your MC1. It covers things like the length of the contract and how much you need pay each month. This plan is on a no contract.

Includes:

• A sim card
• No Handset Provided

Information about the service:

• Local calls to standard fixed lines within Australia 30 cents per minute (cost of 2 minute standard call will be 60c)
• National calls to standard fixed lines within Australia 30 cents per minute (cost of 2 minute standard call will be 60c)
• Calls to Mobile within Australia 30 cents per minute (cost of 2 minute standard call will be 60c)
• Text 22 cents per text to standard Australian numbers
• MMS 77 cents per message to standard Australian numbers
• Mobile use to Data within Australia is 20 cents per MB
• 1300 numbers are charged at 33 cents per call
• International call charges can be found at www.wirenetworks.com.au/pdfs/InternationalRates_16.pdf or per carrier what is allocated to the country you are calling from
  you can call our customer service on 1300 662 621 to know more
• 1900 numbers charges as per carrier 1234 numbers charged at $1.20 per call
• If you wish to activate roaming then please call us to do so
• In order to activate/deactivate data services on your mobile sim please call our Customer care on 1300662621. You may login to your account https://my.billing.com.au/wire/Login.aspx to track the data usage
• Data, text message and minute usage while roaming may take up to 30 days to show on your account and may impact what is displayed as available.
• wirenetworks only activated roaming if requested by you the customer, but we always advise you on using vibre, watsup or Skype in wifi areas to avoid roaming charges overseas and to switch of your data.

Information about pricing

• No Minimum Monthly Charge/no contract/no term fee
• Your monthly charges are billed according to your billing cycle.

The following fees are charged in addition to your Minimum Monthly Charge where applicable

• Paper bill $2.50 inc GST
• A payment surcharge applies to all credit card payments. MasterCard and Visa is 2.5%
• Post Office payment is $2.50
• Late payment $19 inc GST
• Emailed bills are NIL charged

Billing

You can check your bills online at https://my.billing.com.au/wire/Login.aspx

We are here to help

If you have any questions, just call us on 1300 662 621 so we can serve you better. Or you can visit us at www.wirenetworks.com.au for additional information.

Complaints

If you have any concerns or complaints, you can access our complaint resolution process via the details on our website at www.wirenetworks.com.au or you can also call on 1300 662 621. You can also contact the Telecommunications Industry Ombudsman at
http://www.tio.com.au